Takes viewers behind the scenes of Australia's Customs, Immigration and Quarantine departments. The people that work for these departments have been entrusted with protecting Australia's borders from drug smugglers, illegal immigrants, potential terrorists, harmful pests and exotic diseases. It reveals some of the methods that they use to separate the honest mistakes made by innocent holidaymakers from the much more sinister motives of criminals.
A Malaysian man says he's here for a holiday but officers suspect he's here to work. Also, a shipment of water looks to be loaded with an illicit substance.
A Nigerian woman claims to be a fashion designer, but Customs officers don't think her story measures up. A sudden memory lapse could be a problem for a Polish passenger who has just travelled for 23 hours to visit his girlfriend. A mysterious box has Quarantine officers digging for answers.
Officers question an American woman when they suspect she's arrived to perform unlawful work in the sex trade. Also, a Chinese mother and son get caught red-handed with high-risk concealment.
Who is Mark Lau? - Part 2 Who is Mark Lau? Immigration has just uncovered a young Chinese man with a stolen identity. Although he insists that he is in fact Mark Lau, Immigration officers decide to look into his past, but Mark Lau has no past; this man has been issued a passport using another person’s identity. The Australian Federal Police are called, and Mark Lau is charged under his real name of Hao Lui. Texas Jeff Customs alerted by Canadian customs that a suspicious passenger is on his way to Australia. Customs officer John spots him and is convinced he’s got himself a hit. Jeff is nervous and weird and this search has some great moments. Turns out Jeff’s just one of life’s gentle weirdo’s and is as clean as a whistle! Dial H for Heroin It is hard to believe but almost every parcel and mail item that enters Australia is physically checked by the officers of Customs and Quarantine. Arriving from South Africa and the Customs officers believes there could be something more than just business cards in this suspicious package. Lizards in Socks At Sydney’s Cargo Mail handling centre, an x-ray sparks concern, identical boxes declared simply as dolls and boomerangs destined for Japan; Customs officers fear these boxes of socks could contain endangered reptiles. Investigations unit are contacted and the mysterious boxes are taken to Taronga Park Zoo for further examination.
High Traces of Methamphetamines are detected on an American woman's luggage and officers suspect a pregnant Japanese woman is trying to courier drugs.
Officers spot a traveller behaving very strangely and he acts up when he's caught out breaking the law. Also, a US citizen is detained when officers suspect he's been working unlawfully in the country.
Officers come across a box from Malaysia that seems a little unusual and reveals something frightening. Officer Shane investigates a delivery of chip packets that contain something less than savoury.
A South American pensioner becomes the focus of a large-scale search by Customs. Quarantine discover a deliberate concealment just as they are about to let a Chinese passenger go. Immigration compliance officers search taxis and shuttle buses as they try to identify illegal workers among their drivers.
An Australian returns from a holiday in Thailand with an illegal concealment stuffed in his underpants.
An illegal vessel runs aground on a reef after a Customs vessel joins in the chase. A Korean passenger makes an indecent proposal during an Immigration interview. A mail room "weight watcher" goes on the search for a secret ingredient in cans of soup.
Cecilia learns the true identity of someone she has been dating on the Internet for two years. Quarantine officers avert a possible disaster when they discover taro bulbs concealed in a blanket. A romance novel proves that truth is stranger than fiction when it hides some ecstasy tablets.
A discovery by Customs that the contents of a container are tobacco and not glassware leads to a major raid. Quarantine discover undeclared food with a high risk of Avian influenza. A British passenger gets the third degree from Customs after his baggage tests positive to traces of cocaine.
Border Officers are surprised at what a passenger is packing, what they discover next leads them to investigate him further. - Border Officers take a closer look at a suspicious package containing a vacuum cleaner sent from Malaysia. - Immigration Officers suspect a traveller with a tourist visa is intending to work in the country illegally. - Quarantine Officers inspect the luggage of a passenger arriving from China and find a treasure trove of undeclared food items along with suspicious food packaging.
Officers think that there are a few illegal stowaways hiding amongst a large tour group. There is a very shocking surprise in a shipment from Egypt.
A passenger becomes furious at being searched but some positive drug readings have Customs worried. Quarantine officers discover a Chinese couple attempting to get rid of a high-risk item.
A passenger returns to Australia at Perth airport with a big hangover, and a bag search reveals he's carrying knives. He insists he simply forgot, but an inspection of his hard drive leads to the discovery of something shocking and illegal. A package containing car parts arriving from Ecuador has Customs officers immediately concerned. These parts are very cheap so why would someone bother with this expensive postage? And when a family of three arrives from China, a dog unit picks up an undeclared banana. But that's not all quarantine officers find!