The BEST episodes of The Hotel Inspector season 20
Every episode of The Hotel Inspector season 20, ranked from best to worst by thousands of votes from fans of the show. The best episodes of The Hotel Inspector season 20!
The series that transforms failing hotels returns with Alex Polizzi at the helm. Alex, whose family owns the renowned Rocco Forte group of hotels, is on a mission to change the fortunes of some of Britain's most calamitous establishments.
#1 - By the Red Phone Box
Season 20 - Episode 4 - Aired 8/7/2025
Alex Polizzi heads to rural Worcestershire where farmer Ian and his wife Emma are battling to save not just their 25-acre livestock business, but their way of life after pouring their savings into a back-to-nature glamping site. With unappealing accommodation, plummeting bookings and poor marketing, can Alex work her usual magic to turn things around, or has she finally met her match?
Watch Now:Amazon
#2 - Westbrook Lodge
Season 20 - Episode 2 - Aired 7/24/2025
Alex Polizzi heads to Margate to help a seaside B&B battling against a tide of competition and no bookings. Can she help to turn things around before owners' Tracy and Colin's dream becomes a disaster?
Watch Now:Amazon
#3 - St Anne's House
Season 20 - Episode 5 - Aired 8/14/2025
Alex Polizzi visits Plymouth, where the owners of a sprawling holiday let and wannabe wedding venue have major problems. With just six weddings booked all year, bosses Neal and Tracey are concerned that their dream of transforming a decrepit property into a seven-bedroom rental with pool, bar, hot tub and glamping units is becoming a nightmare. Alex attempts to work her magic once more.
#4 - The Ramblers' Rest
Season 20 - Episode 1 - Aired 7/17/2025
Alex Polizzi answers the call of hoteliers Terry and Nikki in the heart of Dartmoor National Park in Devon. Here she discovers a guest house and spa, with next to no occupancy and owners unable to face up to the truth that their offering may not be as 'sumptuous' as they market it as.
#5 - St Mary's Gate Inn
Season 20 - Episode 3 - Aired 7/31/2025
In Arundel, West Sussex, Alex Polizzi meets husband-and-wife team Dave and Katie. They are hoping to turn a 500-year-old public house into a thriving gastropub with boutique accommodation. With opening day looming and no prior hospitality experience, plus three young children to care for, this could be the biggest gamble of their lives.