The WORST episodes of The Hotel Inspector
Every episode of The Hotel Inspector ever, ranked from worst to best by thousands of votes from fans of the show. The worst episodes of The Hotel Inspector!
The series that transforms failing hotels returns with Alex Polizzi at the helm. Alex, whose family owns the renowned Rocco Forte group of hotels, is on a mission to change the fortunes of some of Britain's most calamitous establishments.

#3 - The Bulstone Hotel, Branscombe
Season 12 - Episode 8 - Aired 7/20/2016
Alex Polizzi tries to steer the owners of The Bulstone Hotel, Devon in a new direction, after finding old award certificates on display, out-of-date decor and an old-fashioned approach. However, her efforts are met with resistance from husband and wife hoteliers Judith and Kevin, as rows, walkouts and a badly timed broken leg threaten to turn her mission into an uphill struggle.
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#4 - Regency Rooms
Season 13 - Episode 1 - Aired 6/27/2017
Alex Polizzi returns to help a couple with their beach-front business in the Merseyside resort of Southport. John and Mel opened a craft ale bar and started renovating the flats above it into a hostelry despite having no experience. With the residence more of a building site than a boutique hotel, Alex has to get stuck in as the first guests are due in a matter of weeks.
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#5 - The House Near Bath
Season 13 - Episode 2 - Aired 7/4/2017
Near the historic city of Bath, business partners Rowena and Mike are running a boutique hotel that is on the brink of going under. Operating the property more like a home than a hotel, Rowena's hospitality means the business is running at a huge loss, so Alex Polizzi attempts to teach these hoteliers how to turn a profit from their customers.
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#6 - Colliters Brook Farm
Season 13 - Episode 3 - Aired 7/11/2017
Alex Polizzi heads to Colliters Brook Farm near Bristol, to try to make sense of owner Richard's struggling business and help make his dream a reality. After being forced to run a makeshift B&B from the farmhouse instead of his original plan to renovate an old barn on his property, Richard has been trying hard to get his dream back on track, but crippling debts have led to him being stuck in a rut, with no clear direction. Alex can see huge potential the farm, but getting Richard to pull everything together and maximise his profits proves one of her toughest challenges to date.
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#7 - Churston Court
Season 13 - Episode 4 - Aired 7/18/2017
Alex Polizzi turns up at Churston Court in Devon a day early, just to get some idea of what she’s really in for. Naturally it’s a dismal picture of dark decor, clutter and no one on reception. Reviews are poor and owners Chris and Jonathan need help. With her customary no-nonsense breeziness Polizzi encourages the pair to motivate their staff and to change the oppressive red decor.
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#8 - Forest Park
Season 13 - Episode 5 - Aired 7/25/2017
A former vicarage, the sprawling, 43-bedroom Forest Park Hotel in Brockenhurst is set in scenic woodland and is in a perfect location for the New Forest’s many visitors. It should be very successful, yet online reviews have been very mixed. Local builder Sean Perry has owned the place for four years, investing a small fortune in a refurbishment programme and getting through numerous managers in the process. A desperate Sean now asks Alex Polizzi to help him.
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#10 - The Richmoor Hotel, Weymouth
Season 12 - Episode 6 - Aired 7/6/2016
Alex Polizzi visits The Richmoor Hotel in Weymouth, Dorset, where mother and manager Loraine employs several of her seven children. However, her mothering instincts have been getting in the way of business, and as a result, the service is suffering and the family-run hotel is on the verge of a revolt. Alex has her work cut out as she tackles the internal tensions and tries to empower Loraine.
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#11 - Horse and Hound Country Inn; Tenison Towers Guest House
Season 14 - Episode 3 - Aired 6/19/2018
Alex Polizzi offers candid advice to owners of struggling hotels and guest houses. First the first time, Alex tackles two hotels at once - a country inn in the Scottish borders with new and disengaged owners, and a guest house in Cambridge whose owner is reluctant to modernise.
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#12 - Westward Ho! Hotel, Folkestone
Season 14 - Episode 4 - Aired 6/26/2018
Jon was left this 13-bed hotel with stunning views by his late mother, but occupancy is flagging and he has fallen out with the young couple who live in and manage the property. Alex must mediate a massive fall-out to try to get everyone back onboard.

#13 - Warwick Hall, Carlisle
Season 14 - Episode 5 - Aired 7/3/2018
Life at this 11-bed country house may be idyllic, but the business is not. Retirees Val and Nick need to rebrand and rejuvenate, but Alex has a job convincing them of it before the reviewers arrive.

#14 - The Grove Arms, Ludwell
Season 14 - Episode 6 - Aired 7/10/2018
The Hotel Inspector helps out a former city high-flyer whose dream of running a dog-friendly, local pub in the countryside has gone off the rails.

#15 - The Sheldon, Eastbourne
Season 14 - Episode 7 - Aired 7/17/2018
Alex Polizzi visits Eastbourne's the Sheldon, where owner Judith is doing nothing to make her business stand out from the competitive seaside crowd. With Judith's help, Alex gets busy rebranding the Sheldon as a family B&B in time for the all-important summer season.

#16 - Rosehill House Hotel
Season 15 - Episode 1 - Aired 6/6/2019
Owned for the past 25 years by John and run by his daughter Emma, they have cluttered the 31-room establishment with tat and lost sight of who their customers are. Recently, bookings have taken a sharp decline and to make matters worse John's wife Jacquie - once the life and soul of the hotel - has been forced to retire due to illness, leaving Emma to run the place alone.

#17 - West Usk Lighthouse
Season 15 - Episode 8 - Aired 12/10/2019
Alex Polizzi returns to one of her earliest assignments as Hotel Inspector, in the shape of West Usk Lighthouse on the edge of the Bristol Channel, which she first visited back in 2008. Despite initially turning a profit for a few years following the show's visit, owners Frank and Danielle have seen occupancy steadily decline. Once again, Alex casts her expert eye over the hotel and recommends the best way forward.

#18 - The Sea Croft, Lytham St Anne's
Season 15 - Episode 2 - Aired 6/13/2019
Two years ago, Georgina gave up a career teaching business studies with a dream of running a successful guest house. Now, a £50,000 bill for unforeseen repairs and dismal occupancy has left her struggling to run the business. With her immaculate rooms lying empty, self-confessed neat freak Georgina cannot understand where she is going wrong. Alex can see the potential for success but getting Georgina to stop focusing on little details and start seeing the bigger picture does not prove easy.

#19 - Mountain View, Port Talbot, Wales
Season 11 - Episode 5 - Aired 5/7/2015
Lisa and Eli took on the Mountain View B&B 10 years ago and dreamt of becoming Port Talbot's premier overnight destination, but plunging occupancy rates and scathing reviews have put the business's future in doubt. Alex Polizzi heads to south Wales, where she is concerned that the couple's two large dogs and Eli's daily habit of feeding a flock of hungry pigeons might be the reason for their problems. But when she suggests a radical solution, a battle of wills ensues that leaves Alex on the brink of walking away altogether.

#20 - The Fieldhead, Looe
Season 11 - Episode 1 - Aired 4/9/2015
Alex Polizzi comes to the rescue of more struggling establishments, beginning in Cornwall with 16-bedroom hotel the Fieldhead in Looe run by Julian and Gill Peck. Despite stunning sea views and a traditional approach to customer service, Alex soon finds that old-fashioned values may be the cause of the plunging occupancy rates, with a barely comprehensible booking system and an unsustainable work-life balance meaning that both the business and the couple's home life are at risk.
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#21 - Harmony B&B, Torquay
Season 11 - Episode 2 - Aired 4/16/2015
Alex Polizzi heads to the Devon seaside town of Torquay to try to transform the fortunes of the Harmony B&B. Dutch owners Hans and Monika have been struggling to attract enough guests through the usually profitable summer months, and are in desperate need of profits now they are faced with the winter low season. Could the couple's love of music-themed decor be putting off potential customers?


#24 - Epstein House, Liverpool
Season 10 - Episode 1 - Aired 2/6/2014
Alex attempts to help turn around the fortunes of Epstein House in Liverpool, the former home of Beatles' manager Brian Epstein. She tries to make owner Patrick Duggan see sense and agree to the changes she suggests.
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