The WORST episodes of The Hotel Inspector
Every episode of The Hotel Inspector ever, ranked from worst to best by thousands of votes from fans of the show. The worst episodes of The Hotel Inspector!
The series that transforms failing hotels returns with Alex Polizzi at the helm. Alex, whose family owns the renowned Rocco Forte group of hotels, is on a mission to change the fortunes of some of Britain's most calamitous establishments.
#1 - Zero Neuf, Gaudies
Season 15 - Episode 5 - Aired 7/4/2019
Alex Polizzi travels to the French Pyrenees, where ex-pats Mike and Joss invested everything they had into creating a holiday retreat and a beautiful family home for themselves and their two young boys. But despite the fabulous setting, the hotel's bookings are poor and with their savings dwindling, the couple are desperate not to take another wrong turn. Can Alex get them back on the right track?
#2 - Westward Ho! Hotel, Folkestone
Season 14 - Episode 4 - Aired 6/26/2018
Jon was left this 13-bed hotel with stunning views by his late mother, but occupancy is flagging and he has fallen out with the young couple who live in and manage the property. Alex must mediate a massive fall-out to try to get everyone back onboard.
#3 - Warwick Hall, Carlisle
Season 14 - Episode 5 - Aired 7/3/2018
Life at this 11-bed country house may be idyllic, but the business is not. Retirees Val and Nick need to rebrand and rejuvenate, but Alex has a job convincing them of it before the reviewers arrive.
#4 - The Grove Arms, Ludwell
Season 14 - Episode 6 - Aired 7/10/2018
The Hotel Inspector helps out a former city high-flyer whose dream of running a dog-friendly, local pub in the countryside has gone off the rails.
#5 - The Sheldon, Eastbourne
Season 14 - Episode 7 - Aired 7/17/2018
Alex Polizzi visits Eastbourne's the Sheldon, where owner Judith is doing nothing to make her business stand out from the competitive seaside crowd. With Judith's help, Alex gets busy rebranding the Sheldon as a family B&B in time for the all-important summer season.
#6 - Rosehill House Hotel
Season 15 - Episode 1 - Aired 6/6/2019
Owned for the past 25 years by John and run by his daughter Emma, they have cluttered the 31-room establishment with tat and lost sight of who their customers are. Recently, bookings have taken a sharp decline and to make matters worse John's wife Jacquie - once the life and soul of the hotel - has been forced to retire due to illness, leaving Emma to run the place alone.
#7 - West Usk Lighthouse
Season 15 - Episode 8 - Aired 12/10/2019
Alex Polizzi returns to one of her earliest assignments as Hotel Inspector, in the shape of West Usk Lighthouse on the edge of the Bristol Channel, which she first visited back in 2008. Despite initially turning a profit for a few years following the show's visit, owners Frank and Danielle have seen occupancy steadily decline. Once again, Alex casts her expert eye over the hotel and recommends the best way forward.
#8 - The Sea Croft, Lytham St Anne's
Season 15 - Episode 2 - Aired 6/13/2019
Two years ago, Georgina gave up a career teaching business studies with a dream of running a successful guest house. Now, a £50,000 bill for unforeseen repairs and dismal occupancy has left her struggling to run the business. With her immaculate rooms lying empty, self-confessed neat freak Georgina cannot understand where she is going wrong. Alex can see the potential for success but getting Georgina to stop focusing on little details and start seeing the bigger picture does not prove easy.
#9 - The Lawn Guest House, Horley
Season 15 - Episode 3 - Aired 6/20/2019
Alex Polizzi visits Horley near Gatwick to help Quasim, the owner, improve his ailing Surrey guesthouse. With 13 other B&Bs all battling for the same trade, he is struggling to make the monthly repayments. Alex can see the potential in Quasim's business, but curbing his expensive tastes to maximise profits turns out to be far from easy.
#10 - Gipsy Hill Hotel, Exeter
Season 15 - Episode 4 - Aired 6/27/2019
Alex Polizzi is called to the Gipsy Hill Hotel in Exeter, where owner Grace has plans to retire and hand the business to her daughter Jackie, who currently manages the hotel. But profits are falling and Grace worries there will be no business to pass down. Alex immediately spots that the hotel is stuck in the past, with its old-fashioned decor. Can she convince the owner to release her grip on the purse strings and allow her daughter to take ownership now?
#11 - Horse and Hound Country Inn; Tenison Towers Guest House
Season 14 - Episode 3 - Aired 6/19/2018
Alex Polizzi offers candid advice to owners of struggling hotels and guest houses. First the first time, Alex tackles two hotels at once - a country inn in the Scottish borders with new and disengaged owners, and a guest house in Cambridge whose owner is reluctant to modernise.
#12 - Devon Bay Hotel, Ilfracombe
Season 15 - Episode 6 - Aired 7/11/2019
Alex Polizzi visits the 51-bedroom Devon Bay Hotel in Ilfracombe, which is run by inexperienced general manager Adrian and his wife Gill. The establishment has a poor reputation but Adrian has managed to persuade low-cost coach parties to return. However, with the summer season about to start and with no proper hospitality experience, the reality of delivering on his promises is starting to hit home for Adrian. Can Alex turn this novice into a real hotelier before the coaches arrive?
#13 - The George Hotel, Henfield
Season 15 - Episode 7 - Aired 7/18/2019
Alex Polizzi helps Chris and Leisha, who bought a village pub with 10 rooms in West Sussex just over a year ago, but have now run out of money and momentum. The novice hoteliers are struggling to attract customers to the George Hotel and Leisha despairs of Chris's tendency to get distracted from the job at hand. Alex is quick to identify a rescue plan, but with an unfocused leader at the helm, can they see it through?
#14 - Coach and Horses
Season 16 - Episode 1 - Aired 6/10/2021
This time Alex is in Dorset and is quick to see why trade at the Coach and Horses with its 8 rooms has veered off track. Owners James and Yvonne are struggling to drive business in the right direction with low occupancy.
#15 - The Dukes
Season 16 - Episode 2 - Aired 6/17/2021
Alex Polizzi head to the Dukes in the Bedfordshire village of Heath and Reach to help mum-of-two Sarah to improve the pub she bought three years ago. After a successful first year, a personal setback turned Sarah's dream into a nightmare. With a knock to her confidence and her eye off the ball, occupancy took a nosedive and the business has bombed. Alex arrives to find Sarah hiding from customers in the kitchen, staff kicking their heels and the place looking more like a youth club than a character country pub.
#16 - Grenfell Arms
Season 16 - Episode 3 - Aired 6/24/2021
Alex is called to the Grenfell Arms in Maidenhead, Berkshire, a pub with 8 bedrooms and a restaurant. It’s run by Jamie,who can’t get staff and is doing all the jobs with the help of his Mum Sandy.
#17 - Northshorebude
Season 16 - Episode 4 - Aired 7/1/2021
Alex is in Cornwall after receiving a cry for help from Bude’s only hostel. Having returned from travelling the world 16 years ago. Sean and Janine bought the hostel to keep their travelling dreams alive.
#18 - Michelangelo's
Season 16 - Episode 5 - Aired 7/8/2021
Alex Polizzi is called to the rescue of Michelangelo's, a 10 bed-roomed hotel and restaurant owned and run by Paolo Pieri with the help of his brother Giacomo.
#19 - Spanhoe
Season 16 - Episode 6 - Aired 7/22/2021
The hotel inspector finds her way to Spanhoe Lodge, an eight-bed B&B in the middle of the Northamptonshire countryside. It's a clean and tidy rural retreat run by meticulous owners Reece and Neil.
#20 - Warwick Hall
Season 16 - Episode 7 - Aired 7/29/2021
Alex Polizzi returns to one of her grandest hotels, Warwick Hall in Cumbria, to find out how it's surviving since her last visit when it was suffering from incredibly low occupancy.
#21 - The Richmoor Hotel, Weymouth
Season 12 - Episode 6 - Aired 7/6/2016
Alex Polizzi visits The Richmoor Hotel in Weymouth, Dorset, where mother and manager Loraine employs several of her seven children. However, her mothering instincts have been getting in the way of business, and as a result, the service is suffering and the family-run hotel is on the verge of a revolt. Alex has her work cut out as she tackles the internal tensions and tries to empower Loraine.
#22 - Mountain View, Port Talbot, Wales
Season 11 - Episode 5 - Aired 5/7/2015
Lisa and Eli took on the Mountain View B&B 10 years ago and dreamt of becoming Port Talbot's premier overnight destination, but plunging occupancy rates and scathing reviews have put the business's future in doubt. Alex Polizzi heads to south Wales, where she is concerned that the couple's two large dogs and Eli's daily habit of feeding a flock of hungry pigeons might be the reason for their problems. But when she suggests a radical solution, a battle of wills ensues that leaves Alex on the brink of walking away altogether.
#23 - Grant Arms Hotel, Ramsbottom
Season 11 - Episode 6 - Aired 5/14/2015
Alex Polizzi heads to Ramsbottom in Greater Manchester to lend her expertise to Charlotte Belcher, who has been running the 14-bedroom Grant Arms Hotel for two and a half years. Despite its attractive, central location, the 19th-century listed venue has developed a bad reputation as a hang-out for a `rough crowd' - particularly at the bar. With no profits to pay for renovations, Charlotte has enlisted her husband and two children to help turn the Grant Arms around, but her work-life balance is starting to tip drastically away from home, and the beleaguered hotelier hopes Alex will find a way to boost the hotel's income while also restoring her private life.
#24 - Little Thatch Inn, Gloucester
Season 11 - Episode 7 - Aired 5/21/2015
Alex Polizzi visits the Little Thatch Inn in Gloucester and meets the property's owners, mother-and-daughter team Jackie and Beth McDougall, who have conflicting ideas over whether to modernise in the hope of attracting more custom. In the past, the 23-bedroom hotel and its restaurant ran a brisk trade, but today business has slowed considerably and the duo have considered cutting their losses and selling up. Alex gets to work ensuring the duo can start working in tandem and look forward to a brighter future.
#25 - La Casa Hotel, Torrox
Season 11 - Episode 8 - Aired 5/28/2015
Alex Polizzi pays a visit to La Casa Hotel in the village of Torrox Pueblo near Malaga in southern Spain, where a number of factors have led to a room occupancy rate of just 25 per cent. With little prospect of selling up and moving back home, sisters Sarah and Karen have no choice but to try to make the hotel work, but a drop in tourist numbers and the collapse of the Spanish economy in 2012 have saddled the pair with debts, leaving Alex with a huge task on her hands to turn around their fortunes.