The WORST episodes of 911 Crisis Center

Every episode of 911 Crisis Center ever, ranked from worst to best by thousands of votes from fans of the show. The worst episodes of 911 Crisis Center!

An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.

Last Updated: 4/26/2024Network: OxygenStatus: Continuing
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Police Week
star
6.90
10 votes

#1 - Police Week

Season 2 - Episode 13 - Aired 10/15/2022

While celebrations for Police Week commence nationwide, the team honors their partners and is reminded of the danger police face daily. Savannah Brown, the youngest dispatcher at CVD, is eager to prove herself in front of her experienced colleagues.

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Third Time's The Charm
star
7.30
20 votes

#2 - Third Time's The Charm

Season 1 - Episode 5 - Aired 11/20/2021

Nancy ties the knot. But first, the team must piece together the puzzle of a possible kidnapping. The dispatchers are interrupted during the Wedding Livestream when they hear police call out someone's been shot.

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Matt on the Move
star
7.38
13 votes

#3 - Matt on the Move

Season 2 - Episode 2 - Aired 9/3/2022

Matt Reinke has learned the ins and outs of dispatching and is ready apply for Supervisor; he must help a young girl threatened with a knife and a panicked caller with a baby struggling to breathe.

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Training Wheels
star
7.42
26 votes

#4 - Training Wheels

Season 1 - Episode 3 - Aired 11/13/2021

911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers, and his fellow dispatchers.

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The Loop
star
7.43
14 votes

#5 - The Loop

Season 2 - Episode 12 - Aired 10/8/2022

Jennifer Barber has been thriving in her first year dispatching at CVD, but when she gets caught in a never-ending cycle of 911's involving children, she must lean on her team to help every caller and attempt to break out of the loop.

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The Officer's Wife
star
7.50
8 votes

#6 - The Officer's Wife

Season 2 - Episode 16 - Aired 10/22/2022

Dispatcher Savannah Brown settles in at CVD thanks to the support from her police officer spouse, but while helping callers in threatening situations with little information to relay to police, she fears she is sending them blindly into danger.

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Mother Of A Day
star
7.50
10 votes

#7 - Mother Of A Day

Season 2 - Episode 15 - Aired 10/22/2022

Shift supervisors Laura and Charline try their best to celebrate moms working on Mother's Day. When a flood of calls come in to report a horrific shooting in the open, Essence reflects on the importance of her family both in and outside of work.

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Double Homicide
star
7.53
17 votes

#8 - Double Homicide

Season 1 - Episode 10 - Aired 12/5/2021

Supervisor Christine "Mooch" Muccino drives the shift through a series of crises including a fatal car accident and a horrific shooting in broad daylight, but nothing shakes her to the core more than when she learns of a crisis at home.

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12 Hours Together
star
7.54
46 votes

#9 - 12 Hours Together

Season 1 - Episode 1 - Aired 11/6/2021

911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one that connects to someone in Essence's family.

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Memorial Day Weekend
star
7.55
11 votes

#10 - Memorial Day Weekend

Season 2 - Episode 17 - Aired 10/29/2022

The dispatchers brace for non-stop 911 calls as Memorial Day weekend ends with chaos; while the team handles a household shooting and a pursuit that becomes a standoff, supervisor Charline notices one of her own hasn't shown up and fears the worst.

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Close Call
star
7.55
11 votes

#11 - Close Call

Season 2 - Episode 10 - Aired 10/1/2022

A year after dispatcher Donna Majoros took the 911 call before her mother passed, she leans on her best friend Melinda more than ever. But when Abby answers a call from an address connected to Donna, her day goes from bad to worse.

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The First, First Responders
star
7.56
16 votes

#12 - The First, First Responders

Season 1 - Episode 13 - Aired 12/18/2021

It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale is high, the crime rate seems to be higher; night shift is going to have to get creative to sort out a mess of emergencies.

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Supervisor Matt
star
7.57
7 votes

#13 - Supervisor Matt

Season 2 - Episode 20 - Aired 11/5/2022

On Matt's first day as supervisor, he must navigate his new duties while leading the team that trained him just one year ago; anxieties spike when a caller learns of a possible hostage situation; reports of a house fire call for rapid action.

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40 Shots Fired
star
7.61
18 votes

#14 - 40 Shots Fired

Season 1 - Episode 6 - Aired 11/21/2021

Dispatcher Melanie McCavish and the team ramp up into all hands on deck when a barrage of shots fired calls come in at the same time, including a call from the person who's been shot.

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Cheers To Saving Lives
star
7.62
13 votes

#15 - Cheers To Saving Lives

Season 2 - Episode 11 - Aired 10/8/2022

Jessica Merkosky keeps spirits high on the dispatch floor while her shift scrambles to make sense of a reported gunshot victim in the drive-thru lane. When Jessica coaches a caller through CPR on his mother, she's shocked to learn the cause.

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A Week to Be Appreciated
star
7.62
13 votes

#16 - A Week to Be Appreciated

Season 2 - Episode 7 - Aired 9/24/2022

The shift is showered with food and fun during Appreciation Week, but the calls keep coming, including a robbery in real time and reports from the gruesome scene of an accident; dispatcher Tiffany Ward wins an award for a call from the previous year.

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Mama Bear to Grizzly Bear
star
7.65
17 votes

#17 - Mama Bear to Grizzly Bear

Season 2 - Episode 1 - Aired 9/3/2022

Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch; when she takes a 911 call from a concerned grandfather looking for his missing 2-week-old grandchild, Charline and the team combine forces to unravel the mystery.

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Positive Impacts
star
7.71
14 votes

#18 - Positive Impacts

Season 1 - Episode 15 - Aired 1/1/2022

Jessica Merkosky taps into her cheerleader past to raise her team's spirits and battle the heaviness of 911 calls; co-worker Tiffany Ward also takes on an emotionally charged night when she answers calls from families in a similar crisis.

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Fireworks
star
7.71
7 votes

#19 - Fireworks

Season 2 - Episode 21 - Aired 11/12/2022

With July 4th just around the corner, the dispatchers brace for nonstop complaints and hope for the best. When a block party breaks out in a fight, the dispatchers scramble to get the officers the details they need before it turns deadly.

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Octopus Mode
star
7.73
26 votes

#20 - Octopus Mode

Season 1 - Episode 4 - Aired 11/14/2021

Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an open line and screaming in the background, she is faced with a situation that chills her the bone.

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They're Out There
star
7.75
16 votes

#21 - They're Out There

Season 1 - Episode 11 - Aired 12/11/2021

The dispatchers at CVD brace for Full Moon madness. All hell breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen, and a major accident leaves a motorcyclist motionless.

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What To Expect
star
7.75
16 votes

#22 - What To Expect

Season 1 - Episode 7 - Aired 11/27/2021

911 Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking highly emotional calls, and instructing CPR to a mother who discovers her son is unresponsive.

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Best of Luck
star
7.81
32 votes

#23 - Best of Luck

Season 1 - Episode 2 - Aired 11/6/2021

On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work-family she's been with through thick and thin over 12 years.

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Friday the 13th Part 911
star
7.82
11 votes

#24 - Friday the 13th Part 911

Season 2 - Episode 14 - Aired 10/15/2022

When the dispatchers discover the last day of Police Week falls on Friday the 13th, some embrace the strange. Others struggle to find the humor through a shift of bizarre and shocking calls involving snakes, surfers and an unexpected seizure.

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Leaving a Legacy
star
7.85
13 votes

#25 - Leaving a Legacy

Season 2 - Episode 9 - Aired 10/1/2022

Dispatcher Arnold Rinas taps into his 15 years of experience to prepare the new trainees for the job. He helps newbie Salena Hall navigate 911, and must de-escalate a dangerous dispute when a neighbor pulls a gun on the caller and her family.

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