The BEST episodes of 911 Crisis Center season 1

Every episode of 911 Crisis Center season 1, ranked from best to worst by thousands of votes from fans of the show. The best episodes of 911 Crisis Center season 1!

An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.

Last Updated: 4/26/2024Network: OxygenStatus: Continuing

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Work Family

8.18

11 votes

#1 - Work Family

Season 1 - Episode 16 - Aired 1/1/2022

The team comes together to support Donna Majoros when she’s faced with a call that brings a past trauma into light. When Essence takes a break, a carjacking goes from bad to worse. Melinda caps off another night at dispatch with a cake with a twist!

Watch Now:Amazon Apple TV

Put To The Test

8.16

19 votes

#2 - Put To The Test

Season 1 - Episode 8 - Aired 11/28/2021

It's dispatcher Marra Wargo's first week in her new position as Supervisor. Despite handling lifelong anxiety, she leads the team through a storm of emergencies, panicked witnesses, and a dog in danger.

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Help Is On The Way

8.00

15 votes

#3 - Help Is On The Way

Season 1 - Episode 12 - Aired 12/12/2021

The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in the face, and a caller whose childbirth doesn't go exactly to plan.

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Teamwork Makes The Dream Work

7.92

12 votes

#4 - Teamwork Makes The Dream Work

Season 1 - Episode 9 - Aired 12/4/2021

911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands. Together they face back-to-back carjackings at the same gas station and a possible overdose that calls for immediate CPR, which Hayley has never instructed before...

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Appreciation in Action

7.91

11 votes

#5 - Appreciation in Action

Season 1 - Episode 14 - Aired 12/21/2021

Dispatch Appreciation Week is in full swing, raffle tickets are flowing, costumes are aplenty, and prizes will be won.

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Best of Luck

7.81

32 votes

#6 - Best of Luck

Season 1 - Episode 2 - Aired 11/6/2021

On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work-family she's been with through thick and thin over 12 years.

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What To Expect

7.75

16 votes

#7 - What To Expect

Season 1 - Episode 7 - Aired 11/27/2021

911 Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking highly emotional calls, and instructing CPR to a mother who discovers her son is unresponsive.

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They're Out There

7.75

16 votes

#8 - They're Out There

Season 1 - Episode 11 - Aired 12/11/2021

The dispatchers at CVD brace for Full Moon madness. All hell breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen, and a major accident leaves a motorcyclist motionless.

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Octopus Mode

7.73

26 votes

#9 - Octopus Mode

Season 1 - Episode 4 - Aired 11/14/2021

Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an open line and screaming in the background, she is faced with a situation that chills her the bone.

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Positive Impacts

7.71

14 votes

#10 - Positive Impacts

Season 1 - Episode 15 - Aired 1/1/2022

Jessica Merkosky taps into her cheerleader past to raise her team's spirits and battle the heaviness of 911 calls; co-worker Tiffany Ward also takes on an emotionally charged night when she answers calls from families in a similar crisis.

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40 Shots Fired

7.61

18 votes

#11 - 40 Shots Fired

Season 1 - Episode 6 - Aired 11/21/2021

Dispatcher Melanie McCavish and the team ramp up into all hands on deck when a barrage of shots fired calls come in at the same time, including a call from the person who's been shot.

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The First, First Responders

7.56

16 votes

#12 - The First, First Responders

Season 1 - Episode 13 - Aired 12/18/2021

It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale is high, the crime rate seems to be higher; night shift is going to have to get creative to sort out a mess of emergencies.

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12 Hours Together

7.54

46 votes

#13 - 12 Hours Together

Season 1 - Episode 1 - Aired 11/6/2021

911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one that connects to someone in Essence's family.

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Double Homicide

7.53

17 votes

#14 - Double Homicide

Season 1 - Episode 10 - Aired 12/5/2021

Supervisor Christine "Mooch" Muccino drives the shift through a series of crises including a fatal car accident and a horrific shooting in broad daylight, but nothing shakes her to the core more than when she learns of a crisis at home.

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Training Wheels

7.42

26 votes

#15 - Training Wheels

Season 1 - Episode 3 - Aired 11/13/2021

911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers, and his fellow dispatchers.

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Third Time's The Charm

7.30

20 votes

#16 - Third Time's The Charm

Season 1 - Episode 5 - Aired 11/20/2021

Nancy ties the knot. But first, the team must piece together the puzzle of a possible kidnapping. The dispatchers are interrupted during the Wedding Livestream when they hear police call out someone's been shot.

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