The BEST episodes of 911 Crisis Center

#1 - Friday the 13th Part 911

Season 2 - Episode 14 - Aired 10/15/2022

When the dispatchers discover the last day of Police Week falls on Friday the 13th, some embrace the strange. Others struggle to find the humor through a shift of bizarre and shocking calls involving snakes, surfers and an unexpected seizure.

#2 - Dispatch Dad

Season 2 - Episode 5 - Aired 9/17/2022

#3 - Supernatural Woman

Season 2 - Episode 6 - Aired 9/17/2022

Melinda Pilat is a bona fide believer in aliens and Bigfoot, thanks to her late father; leaning on his memory, she handles the horrors of a house on fire with dogs still inside and a caller in distress who discovers her nephew unresponsive.

#4 - A Week to Be Appreciated

Season 2 - Episode 7 - Aired 9/24/2022

The shift is showered with food and fun during Appreciation Week, but the calls keep coming, including a robbery in real time and reports from the gruesome scene of an accident; dispatcher Tiffany Ward wins an award for a call from the previous year.

#5 - Leaving a Legacy

Season 2 - Episode 9 - Aired 10/1/2022

Dispatcher Arnold Rinas taps into his 15 years of experience to prepare the new trainees for the job. He helps newbie Salena Hall navigate 911, and must de-escalate a dangerous dispute when a neighbor pulls a gun on the caller and her family.

#6 - Pins, Prizes, And Dispatch Pride

Season 2 - Episode 8 - Aired 9/24/2022

As Dispatch Week winds down, Essence keeps her eye on the prize. Charline and Melanie help a caller track down a cat burglar; dispatcher Jennifer Barber struggles to get a caller to start CPR before it's too late, earning herself a lifesaver pin.

#7 - Close Call

Season 2 - Episode 10 - Aired 10/1/2022

A year after dispatcher Donna Majoros took the 911 call before her mother passed, she leans on her best friend Melinda more than ever. But when Abby answers a call from an address connected to Donna, her day goes from bad to worse.

#8 - Cheers To Saving Lives

Season 2 - Episode 11 - Aired 10/8/2022

Jessica Merkosky keeps spirits high on the dispatch floor while her shift scrambles to make sense of a reported gunshot victim in the drive-thru lane. When Jessica coaches a caller through CPR on his mother, she's shocked to learn the cause.

#9 - The Loop

Season 2 - Episode 12 - Aired 10/8/2022

Jennifer Barber has been thriving in her first year dispatching at CVD, but when she gets caught in a never-ending cycle of 911's involving children, she must lean on her team to help every caller and attempt to break out of the loop.

#10 - Police Week

Season 2 - Episode 13 - Aired 10/15/2022

While celebrations for Police Week commence nationwide, the team honors their partners and is reminded of the danger police face daily. Savannah Brown, the youngest dispatcher at CVD, is eager to prove herself in front of her experienced colleagues.

#11 - Momivisor

Season 2 - Episode 4 - Aired 9/10/2022

Abby navigates being a new mum and a new Supervisor. As she oversees the room, her skills are tested when a welfare check spirals into a pursuit. Then when reports of a juvenile with gunshot wounds come in, Abby faces a mother's worst nightmare.

#12 - Mother Of A Day

Season 2 - Episode 15 - Aired 10/22/2022

Shift supervisors Laura and Charline try their best to celebrate moms working on Mother's Day. When a flood of calls come in to report a horrific shooting in the open, Essence reflects on the importance of her family both in and outside of work.

#13 - The Officer's Wife

Season 2 - Episode 16 - Aired 10/22/2022

Dispatcher Savannah Brown settles in at CVD thanks to the support from her police officer spouse, but while helping callers in threatening situations with little information to relay to police, she fears she is sending them blindly into danger.

#14 - Memorial Day Weekend

Season 2 - Episode 17 - Aired 10/29/2022

The dispatchers brace for non-stop 911 calls as Memorial Day weekend ends with chaos; while the team handles a household shooting and a pursuit that becomes a standoff, supervisor Charline notices one of her own hasn't shown up and fears the worst.

#15 - It's Always Darkest Before It's Dawn

Season 2 - Episode 18 - Aired 10/29/2022

With only 24 hours to go before Memorial Day finally ends, Charline and the team's determination is put to the ultimate test after days of life-and-death emergencies; it all comes to a head when an officer chasing a suspect goes silent.

#16 - Me And The Trainee

Season 2 - Episode 19 - Aired 11/5/2022

The pressure is on Jessica and new trainee Patrick when a panicked woman calls 911 for her unresponsive boyfriend; while Jessica gets CPR started, Patrick is on his own to dispatch the rescue squad before it's too late.

#17 - Supervisor Matt

Season 2 - Episode 20 - Aired 11/5/2022

On Matt's first day as supervisor, he must navigate his new duties while leading the team that trained him just one year ago; anxieties spike when a caller learns of a possible hostage situation; reports of a house fire call for rapid action.

#18 - Fireworks

Season 2 - Episode 21 - Aired 11/12/2022

With July 4th just around the corner, the dispatchers brace for nonstop complaints and hope for the best. When a block party breaks out in a fight, the dispatchers scramble to get the officers the details they need before it turns deadly.

#19 - First Fourth

Season 2 - Episode 22 - Aired 11/12/2022

It's rookie Savannah's first time dispatching July 4th. While she leans on her team's years of experience, there's no telling what's to come. When a drunk driver takes off on Savannah's officers, she must come to grips with a tragic outcome.

#20 - They're Out There

Season 1 - Episode 11 - Aired 12/11/2021

The dispatchers at CVD brace for Full Moon madness. All hell breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen, and a major accident leaves a motorcyclist motionless.

#21 - Best of Luck

Season 1 - Episode 2 - Aired 11/6/2021

On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work-family she's been with through thick and thin over 12 years.

#22 - Training Wheels

Season 1 - Episode 3 - Aired 11/13/2021

911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers, and his fellow dispatchers.

#23 - Octopus Mode

Season 1 - Episode 4 - Aired 11/14/2021

Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an open line and screaming in the background, she is faced with a situation that chills her the bone.

#24 - Third Time's The Charm

Season 1 - Episode 5 - Aired 11/20/2021

Nancy ties the knot. But first, the team must piece together the puzzle of a possible kidnapping. The dispatchers are interrupted during the Wedding Livestream when they hear police call out someone's been shot.

#25 - 40 Shots Fired

Season 1 - Episode 6 - Aired 11/21/2021

Dispatcher Melanie McCavish and the team ramp up into all hands on deck when a barrage of shots fired calls come in at the same time, including a call from the person who's been shot.