The WORST episodes of Undercover Boss (CA)

Every episode of Undercover Boss (CA) ever, ranked from worst to best by thousands of votes from fans of the show. The worst episodes of Undercover Boss (CA)!

CEOs from ten of Canada’s biggest corporations stealthily join the ranks of their own unsuspecting workforce in the anticipated new series Undercover Boss Canada. Each episode features a prominent executive from a Canadian company who goes incognito among their employees. The executive, in disguise, works with their staff who believe they are simply training a new recruit. Each “boss” takes an often emotional journey, discovering the effects their decisions have on others, the perception of the company, and who the unsung heroes of their workforce are. Most importantly, they learn how to apply what they have gained from the experience – both for their company and for themselves.

Last Updated: 8/30/2024Network: W NetworkStatus: Ended
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star
6.00
1 votes

#1 - Joey’s Urban

Season 5 - Episode 10 - Aired 11/7/2014

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Mandarin Restaurants
star
6.00
3 votes

#2 - Mandarin Restaurants

Season 4 - Episode 6 - Aired 10/24/2013

Competition is cutthroat in Canada's $23 billion restaurant industry. Tina Chiu, the Chief Operating Office of Mandarin Restaurants, is worried that the expansion of her giant all-you-can-eat Chinese buffet chain is at risk, and is prepared to radically change her appearance, to check out what's really happening in her restaurants.

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Sodexo
star
6.00
6 votes

#3 - Sodexo

Season 4 - Episode 4 - Aired 10/10/2013

A meeting between the disguised president of Sodexo Canada and the "Queen of Clean" gets a little ugly when he accuses her of overdoing her job and risking company profits.

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star
6.40
5 votes

#4 - Skyline

Season 1 - Episode 9 - Aired 3/29/2012

Michael Sneyd, CEO of Skyline International Development, is new to the company and has been tasked by Skyline’s investors to take business to the next level creating a coast-to-coast hotel group. During one of the most severe downturns the hospitality industry has experienced in decades, Skyline is relying on its employees to provide superior guest experiences in resorts that need updating and investment. Michael knows he also needs to cut costs – and that means getting creative. His goal in going undercover is to engage front line employees and get their ideas up the chain’s fast-growing infrastructure. If all goes to plan, the sky is the limit.

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Sunnybrook Hospital
star
6.50
4 votes

#5 - Sunnybrook Hospital

Season 4 - Episode 9 - Aired 11/14/2013

Working in disguise forces the Executive VP of Sunnybrook, Malcolm Moffat, to look at hospital services with new eyes when he meets Danny the over-worked painter, who struggles to keep up with never-ending fixes…

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star
7.00
1 votes

#6 - JustJunk.com

Season 5 - Episode 2 - Aired 9/12/2014

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Calgary Transit
star
7.00
2 votes

#7 - Calgary Transit

Season 4 - Episode 7 - Aired 10/31/2013

Calgary Transit boss Doug Morgan struggles to cope when he joins his staff to work in disguise, cleaning vomit off buses, work in fume-filled garages, and face dangerous public confrontations. At the end of it all, he makes a surprising gesture that has one worker in tears.

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Mexx
star
7.00
3 votes

#8 - Mexx

Season 4 - Episode 8 - Aired 11/7/2013

The newly appointed CEO of retail giant of Mexx Canada is determined to shake-up the shop floor when he works undercover. But workers blame head office for blunders, forcing the boss to make changes from the top down.

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star
7.00
1 votes

#9 - Mary Brown’s Famous Chicken

Season 5 - Episode 1 - Aired 9/5/2014

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star
7.00
1 votes

#10 - Clancy’s Meat Co.

Season 5 - Episode 3 - Aired 9/19/2014

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star
7.00
1 votes

#11 - Nurse Next Door

Season 5 - Episode 4 - Aired 9/26/2014

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star
7.00
1 votes

#12 - Shoeless Joe’s Sports Grill

Season 5 - Episode 5 - Aired 10/3/2014

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star
7.00
1 votes

#13 - Adele

Season 5 - Episode 6 - Aired 10/10/2014

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star
7.00
1 votes

#14 - The Grounds Guys

Season 5 - Episode 8 - Aired 10/24/2014

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star
7.00
1 votes

#15 - Marble Slab Creamery

Season 5 - Episode 9 - Aired 10/31/2014

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star
7.14
35 votes

#16 - 1-800-GOT JUNK?

Season 1 - Episode 4 - Aired 2/23/2012

Just over 20 years ago, Brian Scudamore had a vision for 1-800-GOT-JUNK?. Since then, he has revolutionized customer service in the junk removal business, having built the largest junk removal franchise in the world. Brian was once a junk remover himself and knows the ropes, but now he goes undercover to really understand how the franchisees in his business work. With recent motivation to grow his one-day painting service, he needs new ammunition and a better understanding on how to improve customer service and marketing. Getting down and dirty on the job, Brian collects much more than junk – including new inspiration from employees along the way.

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Orkin Canada
star
7.17
6 votes

#17 - Orkin Canada

Season 3 - Episode 2 - Aired 1/24/2013

The nation's pest control industry generates $600 million in annual revenue, and Orkin Canada is the nation's leader. But it's not just rodents they’re having to keep under control – it's outside rivals, ready to bite a chunk out of their market share. President Gary Muldoon is anxious to ensure the company is playing to its strengths, and that staff have good customer service skills as well as professional know-how. But when he’s on the road, working in disguise under an assumed identity, he soon discovers that staff lack some of the tools to make their working life easier, and that good hard workers are over-scheduled and pushed to their limit. When his working week is over, he calls the staff he met to HQ… and his touching words leave one worker in tears…

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star
7.23
35 votes

#18 - Cineplex

Season 1 - Episode 5 - Aired 3/1/2012

Toronto headquartered Cineplex theatres plays host to 70 million guests annually. CEO Ellis Jacob has had wild success in the theatre business, but the digital revolution has left audiences with a myriad of viewing options. As such, Cineplex is well aware they had better take nothing for granted. Ellis goes undercover in theatres serving popcorn and selling tickets in hopes to improve efficiency and innovation in order keep the good times rolling. But how will this media mogul perform on the ground floor away from his spreadsheets and head office corner suite?

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Liberty Entertainment Group
star
7.33
3 votes

#19 - Liberty Entertainment Group

Season 4 - Episode 3 - Aired 10/3/2013

The creative director of Liberty Entertainment Group trades in her posh poolside office for the chance to work side by side with the people who operate her bars and banquet halls.

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star
7.50
20 votes

#20 - Toronto Zoo

Season 1 - Episode 1 - Aired 2/2/2012

As the new CEO of the Toronto Zoo, John Tracogna has a lot of beasts to herd. The zoo’s livelihood relies on private investments and grants, but the city threatening a sale following $1 million in budget cuts has donors closing their wallets. Between press fiascos over separated gay penguins and imported giant pandas costing a fortune, John goes undercover to get a sense of employee morale and maintain perspective on what is important – conservation, breeding endangered species and making sure the daily tonne of animal food gets distributed properly.

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Freshii
star
7.67
3 votes

#21 - Freshii

Season 3 - Episode 8 - Aired 3/7/2013

Freshii has captured the market in healthier, fresh, fast food. Boss Matthew Corrin opened his first store in 2005 and now he has 80, around the world. But when he dares to work undercover in his own Canadian franchises, he makes surprising discoveries. One worker literally rubs salt in his wounds when he struggles to cut up tomatoes.

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Mr Lube
star
7.83
6 votes

#22 - Mr Lube

Season 3 - Episode 7 - Aired 2/28/2013

Canadians spend over $1.5 billion a year on car maintenance. Mr. Lube has built its reputation on quick oil changes, but as it expanding its slate of services, are staff keeping up? When CEO Stuart Suls works in disguise, he discovers he can't even install windscreen wipers, let alone deal with what's under the hood.

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Pizza Nova
star
8.00
3 votes

#23 - Pizza Nova

Season 3 - Episode 9 - Aired 3/14/2013

Pizza is a $40 billion business in North America. Canadian boss Domenic Primucci has been making them since he was a kid, and as his company, Pizza Nova, prepares to celebrate its 50th birthday, he thinks its a perfect time to work undercover, in disguise, in his own stores. He is growing his chain of franchises, but is Pizza Nova's "mom and pop" feel being lost as a result of brand expansion?

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star
8.00
1 votes

#24 - The Bone & Biscuit Co.

Season 5 - Episode 7 - Aired 10/17/2014

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Wok Box
star
8.00
3 votes

#25 - Wok Box

Season 4 - Episode 10 - Aired 11/21/2013

After a four-year hiatus, Blair Stevens is back at the helm of fast-food favorite Wok Box. The company has gone through a turbulent time and they've had to close some locations. But can working in disguise under an assumed identity help the Co-Founder and Director get things back on track?

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