The BEST episodes of Heathrow: Britain's Busiest Airport

Every episode of Heathrow: Britain's Busiest Airport ever, ranked from best to worst by thousands of votes from fans of the show. The best episodes of Heathrow: Britain's Busiest Airport!

Heathrow: Britain's Busiest Airport is a documentary series that takes a look behind the scenes at the country’s biggest and busiest international airport.

Last Updated: 2/3/2023Network:ITV1
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Episode 2
star
7.75
8 votes

#1 - Episode 2

Season 8 - Episode 2 - Aired 7/27/2022

Storm Eunice wreaks havoc at Heathrow airport, as staff deal with a deluge of delays and unhappy passengers, and also try to deter debris from hitting the runway. Elsewhere, passenger experience manager Harry has to deal with a breach of security that affects hundreds of passengers jetting off on holiday

Watch Now:Amazon
Episode 1
star
7.62
13 votes

#2 - Episode 1

Season 7 - Episode 1 - Aired 3/10/2021

With only one runway and two terminals open, Heathrow's depleted staff are fighting to keep business going. At the helm is King of Customer Service Demi, dishing out help to all those allowed to travel, including tracking down a missing passenger.

Watch Now:Amazon
Episode 3
star
7.54
39 votes

#3 - Episode 3

Season 3 - Episode 3 - Aired 5/24/2017

Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.

Watch Now:Amazon
Episode 2
star
7.53
15 votes

#4 - Episode 2

Season 3 - Episode 2 - Aired 5/17/2017

Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.

Watch Now:Amazon
Arrivals
star
7.50
24 votes

#5 - Arrivals

Season 1 - Episode 1 - Aired 6/4/2015

The show focuses on staff who are racing against the clock to process thousands of passengers arriving from 84 different countries. Staff from the Animal Reception Centre have a variety of weird and wonderful animals including pet ferrets and a wild tiger to look after.

Episode 3
star
7.50
18 votes

#6 - Episode 3

Season 5 - Episode 3 - Aired 6/5/2019

Border Force Bob juggles visas with a circus performer, whilst Security Officer Estefania investigates an oddly shaped object. There's also drama in Terminal 3 for Passenger Experience Manager Harry as he deals with a medical emergency.

Watch Now:Amazon
Departures
star
7.47
19 votes

#7 - Departures

Season 1 - Episode 3 - Aired 6/18/2015

The documentary offers an insight into the daily problems facing the airport staff as they process 100,000 departing passengers every day and get their flights away on time. Dispatcher Callie and ramp manager Steve have their plans thrown into chaos when a passenger disappears after checking on to their flight. Security man Sundeep has to search an unusually dressed traveller, while paparazzi photographer Kate is on the lookout for celebrities on their way through the airport.

Episode 1
star
7.45
20 votes

#8 - Episode 1

Season 5 - Episode 1 - Aired 5/21/2019

King of the passenger experience, manager Demi, deals with some disgruntled passengers, check-in girls Carrie-Anne and Selina juggle love lives and baggage belts, and border force Bob questions a young Brazilian student.

Watch Now:Amazon
Episode 2
star
7.44
18 votes

#9 - Episode 2

Season 5 - Episode 2 - Aired 5/22/2019

The airport runs at capacity, and the king and queen of Terminal Two, Sue and Demi, cope with the extra load from a closed Gatwick. Meanwhile, border force Bob is back, doing what he does best, protecting Britain's biggest border.

Watch Now:Amazon
Episode 1
star
7.36
14 votes

#10 - Episode 1

Season 3 - Episode 1 - Aired 5/10/2017

Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.

Watch Now:Amazon
Episode 1
star
7.35
17 votes

#11 - Episode 1

Season 6 - Episode 1 - Aired 8/19/2020

It's the winter of 2019, and the airport is having its busiest year to date. This is Heathrow before lockdown, where the Aviation Police are on the front line to protect Heathrow, and officers Terry and Dave return.

Watch Now:Amazon
Episode 7
star
7.33
12 votes

#12 - Episode 7

Season 5 - Episode 7 - Aired 9/11/2019

Back with the colourful characters of Britain's Busiest Airport and it's as frenetic as ever. The runway is closed, Heathrow's Starsky and Hutch cordon off a plane full of passengers, and Airside Ian turns detective.

Watch Now:Amazon
Episode 5
star
7.29
14 votes

#13 - Episode 5

Season 6 - Episode 5 - Aired 9/16/2020

Border Force Kat decides whether to allow a holiday-maker arriving with little money and a confusing story into the UK. Meanwhile in Terminal 3, meticulous Customer Service Agent Mr Sho is having issues with a 400-year-old Japanese tradition.

Watch Now:Amazon
Episode 3
star
7.27
15 votes

#14 - Episode 3

Season 4 - Episode 3 - Aired 5/16/2018

The airport is busy as it is half term with rich Russian kids returning home from British boarding schools, and trouble arrives when the biggest mobile crane stops in the middle of a live airfield.

Watch Now:Amazon
Episode 8
star
7.25
16 votes

#15 - Episode 8

Season 5 - Episode 8 - Aired 9/18/2019

Passenger Experience Manager Demi deals with a medical emergency involving all the emergency services, Border Force Rob returns to cross-examine unsuspecting passengers arriving into the UK, and Buggy Driver Carlo is all loved up.

Watch Now:Amazon
Episode 4
star
7.25
12 votes

#16 - Episode 4

Season 6 - Episode 4 - Aired 9/9/2020

Heathrow's heroes deal with the UK's worst winter storms. Whilst winds rage out on the airfield, and safety officer Rachel with airside Ian go into battle with bins and royal birds, inside the terminal there's a bad smell in immigration.

Watch Now:Amazon
Episode 4
star
7.25
12 votes

#17 - Episode 4

Season 4 - Episode 4 - Aired 5/23/2018

It is all things Eastern with the arrival of some special cargo, a potential people trafficker flagged to Border Force, and the polar vortex that battered Britain in March affectionately called the Beast from the East. Also, rookie Ian is back.

Watch Now:Amazon
Episode 2
star
7.18
11 votes

#18 - Episode 2

Season 7 - Episode 2 - Aired 3/17/2021

Flying for the last time out of Heathrow is the iconic Boeing 747, with plane spotters around the world hoping to bid it a fond farewell. Inside the terminal, it's hello to some new rather robotic members of staff.

Watch Now:Amazon
Episode 11
star
7.17
12 votes

#19 - Episode 11

Season 5 - Episode 11 - Aired 10/9/2019

It's a right royal romp at Heathrow Airport with VIPs oozing out of every terminal. Passenger Experience Manager Sue gets star struck, whilst in Terminal Four, hockey champions try using their gold medals for an upgrade.

Watch Now:Amazon
Episode 6
star
7.17
6 votes

#20 - Episode 6

Season 8 - Episode 6 - Aired 8/24/2022

A technical hitch arises when an A380 lands, and six times the regular number of cleaners are needed to help meet a tight schedule ahead of take-off. A suspicious looking substance is spotted by security when a bag is scanned through cutting-edge technology that's being trialled at the airport, while Passenger Experience Manager Suki helps a taxi driver who's doubled over in pain with a trapped nerve.

Watch Now:Amazon
Episode 7
star
7.15
13 votes

#21 - Episode 7

Season 6 - Episode 7 - Aired 9/30/2020

It's all upgrades and upper class at Heathrow as Virgin's clubhouse manager Holly showers passengers with her VIP treatment Valentine-style, while officers Terry and Dave have to deal with an unhappy upgraded passenger.

Watch Now:Amazon
Episode 2
star
7.14
14 votes

#22 - Episode 2

Season 4 - Episode 2 - Aired 5/9/2018

The King and Queen of Terminal Two, Demi and Sue, wrestle with a bare chested drunk, and back at immigration Kat and Bob come across a visitor whose reason for entering the UK does not add up.

Watch Now:Amazon
Episode 6
star
7.14
14 votes

#23 - Episode 6

Season 5 - Episode 6 - Aired 6/26/2019

Landing at a hectic Heathrow is new Border Force Officer Rob, who is investigating job scams. Meanwhile, the grass is in desperate need of a trim, and we meet duo Sophie and Rachel, who are raving about airside safety.

Watch Now:Amazon
Episode 2
star
7.13
15 votes

#24 - Episode 2

Season 6 - Episode 2 - Aired 8/26/2020

Returning to Britain's busiest airport with the familiar face of airside officer Ian, who has a close shave out on the runway. Veteran Border Force officers Glen and Amarjit hunt down smuggled cargo, and there's a new engineering kid on the block.

Watch Now:Amazon
Episode 7
star
7.13
8 votes

#25 - Episode 7

Season 7 - Episode 7 - Aired 9/22/2021

With the new complicated regulations for travel, it's not surprising passengers are starting to fight back. The Aviation police enforce the new rules.

Watch Now:Amazon

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