The BEST episodes of The Hotel Inspector season 12

Every episode of The Hotel Inspector season 12, ranked from best to worst by thousands of votes from fans of the show. The best episodes of The Hotel Inspector season 12!

The series that transforms failing hotels returns with Alex Polizzi at the helm. Alex, whose family owns the renowned Rocco Forte group of hotels, is on a mission to change the fortunes of some of Britain's most calamitous establishments.

Last Updated: 5/4/2025Network: Channel 5Status: Continuing
Harrogate Motel, North Yorkshire
star
7.72
25 votes

#1 - Harrogate Motel, North Yorkshire

Season 12 - Episode 2 - Aired 6/8/2016

The Hotel Inspector gets a surprise when she arrives at the Harrogate Motel and discovers that it’s neither in Harrogate, nor is it a motel. But the biggest shock is that the owners are deliberately not telling their guests that the place is situated right in the middle of a muddy equine centre, complete with 50 horses!

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Atlantic House, Bude
star
7.65
17 votes

#2 - Atlantic House, Bude

Season 12 - Episode 7 - Aired 7/13/2016

In the seaside resort of Bude in Cornwall, Alex tries to help a shy and retiring hotelier who has a reputation for hiding away from his guests.

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The Blue Inn, Redditch
star
7.55
20 votes

#3 - The Blue Inn, Redditch

Season 12 - Episode 1 - Aired 6/1/2016

Alex turns referee to solve a problem between a hotel manager and the owner, who monitors her every move on CCTV cameras from her office in Paris.

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The Black Bear Hotel, Wareham
star
7.55
20 votes

#4 - The Black Bear Hotel, Wareham

Season 12 - Episode 4 - Aired 6/22/2016

Alex Polizzi visits The Black Bear Hotel, a coaching inn in Wareham, Dorset, run by first-time hotelier Lynda Maytum and her family.

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The Richmoor Hotel, Weymouth
star
7.50
18 votes

#5 - The Richmoor Hotel, Weymouth

Season 12 - Episode 6 - Aired 7/6/2016

Alex Polizzi visits The Richmoor Hotel in Weymouth, Dorset, where mother and manager Loraine employs several of her seven children. However, her mothering instincts have been getting in the way of business, and as a result, the service is suffering and the family-run hotel is on the verge of a revolt. Alex has her work cut out as she tackles the internal tensions and tries to empower Loraine.

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The Gyreum, Co Sligo
star
7.41
22 votes

#6 - The Gyreum, Co Sligo

Season 12 - Episode 5 - Aired 6/29/2016

Alex Polizzi visits The Gyreum, an eco-lodge in Co Sligo, which is run by Colum Stapleton and his daughter Finn. Alex brings in a busload of eco-tourists to give their verdicts and discovers damp mattresses, cold showers and some questionable service, but sparks fly when she insists the owner needs to roll up his sleeves and fix the shortcomings.

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Hotel Continental, Harwich
star
7.29
21 votes

#7 - Hotel Continental, Harwich

Season 12 - Episode 3 - Aired 6/15/2016

Alex visits The Hotel Continental in Harwich, Essex, a quirky 14-bedroom hotel that overlooks the beach and boasts unique, individually designed rooms

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The Bulstone Hotel, Branscombe
star
7.21
19 votes

#8 - The Bulstone Hotel, Branscombe

Season 12 - Episode 8 - Aired 7/20/2016

Alex Polizzi tries to steer the owners of The Bulstone Hotel, Devon in a new direction, after finding old award certificates on display, out-of-date decor and an old-fashioned approach. However, her efforts are met with resistance from husband and wife hoteliers Judith and Kevin, as rows, walkouts and a badly timed broken leg threaten to turn her mission into an uphill struggle.

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