The WORST episodes of Customer Wars

Every episode of Customer Wars ever, ranked from worst to best by thousands of votes from fans of the show. The worst episodes of Customer Wars!

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

Last Updated: 7/10/2025Network: A&EStatus: Continuing
star
6.81
27 votes

#1 - Baseball Brawl

Season 1 - Episode 12 - Aired 1/3/2023

A man accused of cutting in line at an Arkansas drive-thru has to contend with an angry local. A brawl breaks out at a baseball game in Philadelphia when a sports fan is blocked from leaving his row. A CEO in Arizona makes racist remarks to his rideshare driver and pays a serious price. A wild squirrel interrupts an online business meeting in Pittsburgh. In North Carolina, a man finds an unpleasant surprise in his can of food.

Watch Now:Apple TV
star
6.89
19 votes

#2 - Drama At The Drive Through

Season 2 - Episode 11 - Aired 7/25/2023

In Swampscott, Mass; a woman and a contractor face off over noisy construction in her neighborhood; after reportedly being told it's too early to order a chicken product a woman attacks the employees through a drive-thru window.

Watch Now:Apple TV
star
6.93
29 votes

#3 - Fast Food Freakout

Season 1 - Episode 11 - Aired 12/27/2022

At a fast food restaurant in Florida, a customer acts out after claiming to witness uncleanly behavior from an employee. A jewelry shop owner in China wrestles with a robber wielding a large knife. Things take a dark turn at a Utah drive thru when an angry customer pulls out a gun. A squirrel confronts a nosy customer in Georgia.

Watch Now:Apple TV
star
7.00
66 votes

#4 - Everything Must Go

Season 1 - Episode 1 - Aired 11/15/2022

A woman vandalizes a New Jersey convenience store by randomly sweeping items off the shelves; a rideshare driver in Florida is pushed to the brink by a rude and unsanitary rider.

Watch Now:Apple TV
star
7.04
27 votes

#5 - Lip Service

Season 1 - Episode 13 - Aired 1/10/2023

An Ohio customer fights fast food employees, apparently over a customized drink. A Scottish man has trouble ordering at an Alabama drive-thru. At a New York diner, a server tells off a customer. Thieves try to rob a gun store in Tennessee. At a California superstore, a woman accuses a man of stealing her cellphone. An overenthusiastic fan tips over a DJ's turntables at a concert.

Watch Now:Apple TV
star
7.04
25 votes

#6 - Courage on Tap

Season 2 - Episode 3 - Aired 6/13/2023

A customer causes chaos with a fire extinguisher; a man renting out his luxury car for the day finds it at a body shop; a bar patron keeps his cool in the face of an armed robber; a supermarket customer starts arguing with the staff.

Watch Now:Apple TV
star
7.05
21 votes

#7 - Nail Salon Nightmare

Season 1 - Episode 14 - Aired 1/17/2023

In Florida, a couple is booted from a flight after allegedly refusing to follow instructions. A young girl in California finds herself stuck in a gumball machine. A hatchet-wielding customer terrifies customers in a New York City fast food restaurant. An unhappy customer in China exacts a buzzworthy revenge on his terrified barber. At a nail salon in Tennessee, a customer accused of skipping the bill takes off in her car, with the nail tech clinging to the trunk.

Watch Now:Apple TV
star
7.06
32 votes

#8 - Shoplift Til You Drop

Season 1 - Episode 8 - Aired 12/6/2022

A shoplifter takes on a security guard in Oregon. A brawl breaks out in a parking lot in Illinois as thousands of concert goers try to leave at once. An emergency room doctor's horrific bedside manner is caught on camera in California. A couple's dream vacation turns into a nightmare when they discover their hotel room in New York City is infested with bed bugs.

Watch Now:Apple TV
star
7.06
32 votes

#9 - Full Moon Brawl

Season 1 - Episode 6 - Aired 11/29/2022

One customer's kind gesture sparks an all-out brawl in a Florida convenience store. Cops are called after shoppers duke it out over toilet paper. A retired police officer in California blocks an alleged shoplifter from leaving the parking lot. Masked robbers fleeing the scene in Washington D.C. are nearly outsmarted by pulling a push-door.

Watch Now:Apple TV
star
7.08
26 votes

#10 - No Backup Needed

Season 1 - Episode 15 - Aired 1/24/2023

At a fast food restaurant in South Carolina, a man stands up to what he believes is a rude customer, and things quickly become physical. When two rowdy spring breakers cause some trouble at a beach in Florida, a lone officer arrives and takes immediate control of the situation. An employee wrestles with a man who she believes is attempting to flee with several bottles of the store's wine in his backpack. A man in France destroys several smartphones with a steel ball because he claims he was denied a refund.

Watch Now:Apple TV
star
7.10
30 votes

#11 - Haircut 911

Season 1 - Episode 10 - Aired 12/20/2022

A customer fights a raging fire in a New Jersey superstore. A mother in Massachusetts calls 911 on her son's barber. Late-night brawlers in Maryland end up crashing through a store's window. A teen mother leaves her newborn baby with a customer at a New Jersey restaurant. In California, an elderly store owner fights back when his store is held up. A broken ride at a fair in Turkey sends a group of children hurtling through the air.

Watch Now:Apple TV
star
7.12
17 votes

#12 - Emergency Exit

Season 3 - Episode 18 - Aired 1/23/2024

A bus driver on the job in Las Vegas speaks his mind; in Atlanta, an altercation during the breakfast rush at a drive-thru escalates to a dangerous point; a zoo visitor in Indonesia gets up close and personal with an Orangutan.

Watch Now:Apple TV
star
7.12
34 votes

#13 - Deli Derriere

Season 1 - Episode 7 - Aired 12/6/2022

In a Michigan grocery store, a woman frustrated with the deli counter wait-time displays her derriere. Fists fly at a luxury resort in Rio when one couple doesn't get their way. On a plane in Miami, a woman hits her husband with a laptop after confronting him about his wandering eye. A quick-thinking hotel clerk in Kentucky manages to grab the gun from an armed robber.

Watch Now:Apple TV
star
7.15
13 votes

#14 - Vacation Gone Wrong

Season 5 - Episode 13 - Aired 3/25/2025

In an Alabama 24-hour diner, two frustrated employees clash in an explosive showdown. At a Dallas Airport, officers are called in after a passenger is denied boarding. In Houston, a delivery driver is stunned by a customer's tip. At a California resort, a man's alleged remarks lead to a violent altercation with other vacationers. At a Thai gold shop, an armed man enters the store and begins smashing displays, setting up a confrontation with the owner.

Watch Now:Apple TV
star
7.15
26 votes

#15 - Mid-Air Scare

Season 2 - Episode 2 - Aired 6/6/2023

A plate shatters on a woman's face during a brawl over restaurant seating; a man wreaks havoc in a video game store over their return policy; a delivery driver falls into a 13-foot septic hole while attempting to deliver a package.

Watch Now:Apple TV
star
7.17
24 votes

#16 - Didn't Nail It

Season 2 - Episode 4 - Aired 6/13/2023

A Los Angeles woman confronts a nail technician over an alleged lazy manicure; a violent brawl erupts over a closed-off seating section at a restaurant chain in Texas; a man attacks a rideshare driver in Laveen, Ariz.

Watch Now:Apple TV
star
7.20
15 votes

#17 - Runaway at the Rodeo

Season 5 - Episode 11 - Aired 3/11/2025

In Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer. In Lathrup Village, Michigan, a football player's confrontation with police at a convenience store spirals out of control. In Las Vegas, Nevada, a customer's frustration boils over when she is denied a refund for what she claims is an expired juice. At a rodeo in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling. In Rochester, New York, a pizza delivery driver finds himself in the middle of relationship drama after accidentally delivering a pizza to a woman's ex-boyfriend's house. And in Mississauga, Canada, a jewelry store owner takes matters into his own hands, chasing off smash-and-grab robbers with a sword.

Watch Now:Apple TV
star
7.21
19 votes

#18 - Robot Run

Season 2 - Episode 9 - Aired 7/11/2023

In Nashville, Tenn., a dissatisfied restaurant patron tests the tolerance of her fellow diners; a tech-savvy New Yorker sends his robot to fetch fish food, delighting a pet store employee.

Watch Now:Apple TV
star
7.23
13 votes

#19 - Movie Theater Madness

Season 5 - Episode 12 - Aired 3/18/2025

In the parking lot of a fast food restaurant in Huntington Beach, California, a patron confronts three motorcyclists about their parking etiquette. On a packed train in New York, New York, a back and forth between passengers turns physical. In Austin, Texas, a woman laments a job interview gone wrong. At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive. At a coffee shop in Shanghai, China, an argument between a customer and employee over long wait times spirals out of control.

Watch Now:Apple TV
star
7.23
43 votes

#20 - The Last Straw

Season 1 - Episode 3 - Aired 11/22/2022

A man in Florida attacks a fast food cashier apparently over a lack of available straws. A grounded passenger in Texas gets a serious comeuppance after slapping an airline employee. A man in a grocery store beats the manager with sausage allegedly for not allowing him to purchase beer. Two customers at a crowded North Carolina gas station get into an all-out brawl when one tries to cut in front of the other. A convenience store clerk in California must deal with an aggressive, hairy, 500 pound intruder seeking candy bars.

Watch Now:Apple TV
star
7.24
25 votes

#21 - Beer Run

Season 1 - Episode 9 - Aired 12/13/2022

A woman in Idaho tries to steal a chainsaw by stuffing it in her pants. Disgusted customers watch a woman eat directly from the serving ladle at restaurant buffet. A teenager attempting to get his hands on some alcohol struggles to outrun security in California. A brawl over a cell phone spills across the bleachers at a Nashville football game.

Watch Now:Apple TV
star
7.25
16 votes

#22 - Rideshare Rage

Season 3 - Episode 10 - Aired 12/26/2023

In Parma, Ohio, a dissatisfied customer at a fast food restaurant throws her food at an employee; in the Bronx, N.Y., a rideshare passenger goes on a tirade apparently after learning that she can't charge her phone.

Watch Now:Apple TV
star
7.27
51 votes

#23 - Extra Special Delivery

Season 1 - Episode 2 - Aired 11/15/2022

Customers brawl over an all you can eat crab legs buffet in Queens, NY. Trash talking between two groups of diners at a pancake house in Texas comes to blows. A man infuriates other customers when he cuts the long line at a coffee shop drive thru in Florida. A package delivery person attacks a woman who questions her methods.

Watch Now:Apple TV
star
7.29
14 votes

#24 - Superstore Sprinter

Season 5 - Episode 14 - Aired 3/25/2025

In Baltimore, Maryland, a long line at a fast food drive thru leads to flaring tempers and a chaotic brawl. In Bogota, Colombia, a tardy traveler's dramatic attempt to board a departing flight ends in a confrontation with authorities. Outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police. In Northern Ireland, a courageous six-year-old enlists a delivery driver's help after his mother collapses. In San Diego, California, a hotel security guard and a desk clerk get into a physical altercation with a man who is being denied entry. At a Portland, Maine pawn shop, a man attempts to sell a bass guitar that's been reported stolen.

Watch Now:Apple TV
star
7.29
17 votes

#25 - Grandma to the Rescue

Season 5 - Episode 8 - Aired 2/25/2025

In Honolulu, Hawaii, a resort guest's confrontation with a group of performers escalates into an explosive altercation. At a convenience store in Philadelphia, chaos ensues when two alleged shoplifters are locked inside by a security guard. In the back of a rideshare car, three friends are forced out after their bickering turns physical. An open-air concert in Jefferson County, Colorado, takes a dangerous turn when a massive hailstorm rains down on thousands of fans. And in Chonburi, Thailand, a heroic grandmother springs into action to save an electrocuted electrician.

Watch Now:Apple TV