An insight into the operation of the UK Ambulance Service; from the highly-pressurised control room to the crews on the streets. Ambulance provides an honest 360-degree snapshot of the daily dilemmas and pressures. The first season follows the London Ambulance Service. Other seasons focus on the West Midlands Ambulance Service and the North West Ambulance Service.
Multiple 999 calls come in for a patient who has been struck by a car so a decision is made to send the helicopter crew. Unfortunately the chopper is grounded by freezing conditions and the scene is 45 minutes away by car. Paramedics Cassie and Ray to a patient who is short of breath, only to face a dilemma, and advanced paramedic Jon responds to an urgent call to a homeless man who no discernible pulse after spending the night in a van.Watch Now:Amazon
It is Halloween and in the control room, B watch are on duty and expecting a busy night. A call from the London Fire Brigade requesting assistance at a fire in a block of flats immediately puts the team under pressure. Crewmates Sarah and David are dispatched, joining 106 other emergency services personnel at the scene. Mother-and-daughter team Nicola and Maisie have just finished with their first patient of the night but are immediately dispatched to a 12-year-old boy who has had an unfortunate accident. As the night shift continues, multiple 999 calls flood in reporting a devastating scene after two buses and a car have collided. With multiple casualties, the situation is declared a significant incident. This is rare occurrence - London Ambulance Service have only declared this twice in the last year. On this busy Halloween night, the service must somehow make ten more ambulances available at the incident. Nicola and Maisie are amongst those sent to help.Watch Now:Amazon
Resource manager Saj is forced to make a split-second decision over where to send his limited resources when he is confronted with the choice between a patient who could be in cardiac arrest at a house fire or a child who is choking. Advanced paramedic Luke puts his specialist training to use when he is dispatched to a life-threatening motorcycle accident that has created multiple 999 calls.Watch Now:Amazon
The last Saturday before Christmas is a busy, with controller Sui having to prioritise stabbing victims and reports of drowning over patient's like Betty, whose daughter says she's fine but needs help getting up having fallen to the floor.Watch Now:Amazon
Advanced Paramedic Kev is dispatched to a cardiac arrest. There is brief hope when they get a pulse back, but the patient needs to be urgently transferred to hospital, and a van is blocking the ambulance’s path and refusing to move. Gary and Fabio are dispatched to a patient who has fainted at Oxford Circus underground station, but whilst on scene, Extinction Rebellion protesters flood the area and block the roads. The next day, as MPs sit during the weekend for an important vote in Parliament, the team in control is taken by surprise when there's a problem nobody had foreseen - the entire computer system used to respond to 999 calls crashes. The team is forced to make an urgent switch from computers to pen, paper and map books, answering calls and taking down the information by hand before dispatchers radio the crews and direct them to the most serious cases.Watch Now:Amazon
Amy, who is less than a year into the job, tries to get help to a patient who has been assaulted by her partner. The woman is unable to tell Amy her proper address, which means the team on the ground have difficulty locating her. A 999 call for a baby having a fit is a priority call, and crewmates Kate and Terry are immediately dispatched. They are 2.5 miles from the Category One emergency, but the traffic jams lead to a fraught journey for the crew. Amy takes a 999 call for a patient threatening to set fire to a building, and trainee call handler Mackenzie, who is on her final shift of training, is put to the test when she takes a call from a woman in late-stage labour with twins. Reports of a 15-year-old boy in school uniform has been stabbed come in to the control room. The news is not good and knowing they can not save him from his fate has a profound effect on the team on shiftWatch Now:AmazoniTunes
As senior paramedic Rich waits for his first job, he comments on the increase in homelessness in Greater Manchester. A category one response is needed for a man lying unconscious on the street because it is believed he has taken synthetic cannabis.Watch Now:Amazon
The staff of North West Ambulance service deal with 11,000 calls over the weekend when 80,000 festival goers descend on Manchester for the Parklife festival. Also, Glynn and Andrea are dispatched to a 94 year old woman who has had a fall.Watch Now:Amazon
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